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- Directly involved in the daily operation of this
quarter million dollar company including sales, marketing, and payroll.
- Pioneered web-based sales and service for the Teleformä
market, thereby creating a national customer base for CSS.
- Conducted client training on topics ranging from basic PC operations
to maximizing utility of office applications.
- Expert Witness and Consultant on several cases and investigations.
- Assisted clients in the development of computing strategies and
budgets, workflow analyses, and design and development of decision support
systems in the following industries:
- Insurance Risk Management
- Professional Societies
- Computer Hardware Sales
- Construction
- Radio
- Consumer Goods
- Real Estate
- Education
Selected Works -
Sole architect and developer of Job Estimating and Tracking (JET)
application. A LAN cabling installation company was growing too rapidly
for their manual system. Product was being wasted and it was difficult
to track profits. This application allows salespeople to develop a quote
for a job and also allows company management to track all costs associated
with that job. The application also includes inventory management, job
lifecycle tracking, worker scheduling, purchasing and receiving, and many
help features. The application generates bar-coded material pull-sheets
and purchase orders to eliminate manual data entry to the inventory system.
- Sole architect and developer of Membership Tracking System for
the American Institute of Chemical Engineers. National professional societies
are normally equipped with powerful membership tracking applications.
The local sections, though, often have no common means of tracking members
in their area. This application was commissioned by the national headquarters
and resold to local sections so that they could track information such
as dues history, mailing address, and committee membership for current
and past members. It includes automated data import (from the parent organization),
customizable form letters, and more than 20 different reports.
- Sole architect and developer of Claims Management System for
the risk management group of the Wilmorite commercial real estate development
company. The primary functions of the group are to manage any claims against
their properties and to work with property managers to minimize any potential
hazards. Due to the size of the developer's holdings, a large number of
claims are filed. Manual handling of the claims was limiting the client's
ability to analyze the risk factors and also incurring significant costs
due to the necessary outsourcing of the claims handling.
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This application stores all the claim information and allows the client
to have easy access to all necessary data. The application also handles
underwriting, Accord forms, accounts payable, premium allocations, and
analysis of claims. It features automatic loading of data from insurance
carriers and third party adjustors; hooks to word processors, spreadsheets,
and image viewers in order to see all information related to a claim file;
and desktop sending and receiving of faxes.
- Sole architect and developer of a Student Tracking Program for
the Industrial Management Council. The Council had several programs in
place to assist inner-city students, but no way to track the programs’
success. This application allows the Council to store all information
about program participants and track their progress both during and after
their participation in the programs’ activities. This has allowed
the client to firmly demonstrate the programs’ success and thereby
acquire additional funding to expand their efforts. The application includes
mail merge connections with word processors and automatic loading of grade
information from school district records.
- Sole architect and developer of a Grant Tracking Program for
BOCES. BOCES grants to its faculty for various educational initiatives.
However, all of the records were kept on paper, so it was difficult to
determine whether similar grants had been issued in the past. This application
allows BOCES to track the historical grant information. The application
includes a sophisticated search facility for locating one or more grants
based on user-defined criteria. It also includes facilities to permit
easy updates to remote sites and is designed to be used by people generally
not familiar with computers.
- Sole architect and developer of an Abstract and Title Search
Order System for Four Corners Abstract. This application allows a bank
officer to input all necessary information and automatically transmit
the order to the abstract company for expedited handling. The application
allows the bank to track which orders have been sent and their transmission
dates, print copies for their records, and maintain a history of all orders.
A special aspect of the application is the attention given to "bullet-proofing"
the system. Even if a user were to turn off the computer in the middle
of a transaction, no damage would be done to any files. The application
was also designed such that the abstract company could issue updates to
the application code and perform maintenance via modem.
- Sole architect and developer of CAMEO, a commercial application
for the management of LAN wiring. LAN wiring is often accompanied by wiring
closets that are a hodge-podge of wires. This leads to incorrect connections,
purchase of unnecessary equipment, and worst of all, downtime for the
users. This application tracks users, equipment, rooms, wiring closets,
and other objects associated with a network. Users of the application
can "walk the net" following connections from one end to the
other. The application automates common tasks such as adding a new cable
drop or moving a user, generating a work order that describes all connections
that should be made or broken. There are numerous reports available to
describe the network including a "confused ports" report that
lists ports that are wired improperly or that otherwise appear to be in
use when in fact they are not. The system includes many user-customizable features such as user-definable
fields and colors. It also includes an easy-to-use load utility that provides
a spreadsheet-like form in which the user can initially load all of the
current network information. It includes links to Paintbrush to permit
the user to change any of the graphical bitmaps used by the application.
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